Contact Us
Have questions or feedback? We'd love to hear from you! Feel free to reach out using the contact form below or connect with us via email or phone. Our dedicated team is here to assist you and provide the information you need. Your input is valuable to us as we strive to enhance your experience. We aim to respond promptly and look forward to assisting you.
WAIT! READ THIS BEFORE SUBMITTING A TICKET
Have you checked the Knowledgebase for an answer to your question? The Knowledgebase has a range of articles and will often hold the answer you need and answer your question quicker.
Is your question one of our most frequently asked questions below?
Still haven’t found an answer to your question? Scroll Down To The Form To Contact Us.
Frequently Asked Questions
Question 1: What is included in the Greatness Gained Subscription?
All The Tools To Capture More Leads
Nurture & Close Leads Into Customers
Full Online Booking, Pipelines, Social Calendar, Website Builder, And More!
Unlimited Contacts & Users, Add as Many Contacts & Users as You Need!
API Access - Integrate With Anything
ACCESS Greatness Gained Training Portal
ACCESS Greatness Gained Ultimate AI Prompt Vailt
ACCESS the Greatness Gained Subscriber Tool Vault
ACCESS the Greatness Gained AI Bot Vault
ACCESS Course Creator Engine Platform
ACCESS The Asset Operators Network Private Community
ACCESS 2 Live Calls Per Month
Checkout the Demo Here: Greatness Gained Demo
Question 2: Do you offer refunds?
Yes, We offer a 7 day no questions asked on Greatness Gained Subscriptions, outside of that window you can choose to cancel your subscription at anytime inside of your account by navigating to the billing settings, however no refunds are issued for remaining time left for the subscription. If we are running an offer where we sell an individual product then individual purchases outside of our subscription come with a 30 day no questions asked refund period.
Question 3: Where are the training videos?
The Monthly live call replay videos are located in the Asset Operators Private Community I you are a subscriber. For the Greatness Gained training Portal you can login here: Greatness Gained Training Portal
Question 4: Are there any additional fees?
CRM Feature Pricing: The CRM billing is based on usage. (Carrier Messaging Rates May apply and location rates may vary.)
MAKING CALLS
Price you will be charged: $ 0.0147 / min
$10 will give you about 680 minutes
RECEIVING CALLS
Price you will be charged: $ 0.0089 / min
$10 will give you about 1125 minutes
TEXT MESSAGES
Price you will be charged: $ 0.0087 / segment
$10 will give you about 1150 segments. Please note that 160 total characters form a segment, anything over that will be included in another segment.
EMAILS
Price you will be charged: $ 0.0007 / email
$10 will give you about 14285 emails
PREMIUM TRIGGERS & ACTIONS
Price you will be charged: $ 0.0105 / workflow premium actions
$10 will give you about 950 workflow premium actions
EMAIL VERIFICATION
Price you will be charged: $ 0.0026 / Email Verification
$10 will give you about 3845 Email Verifications
CONTENT AI
Price you will be charged: $ 0.0945 / 1000 Words or $0.063/Image
$10 will give you about 105820 Words or 160 Images
CONVERSATION AI & VOICE AI
Price you will be charged: 0.021/Message and 0.1365/ Minute voice ai call
$10 will give you about 475 Messages or 75 minutes of Voice AI Calls
DOMAINS
Price you will be charged per domain purchased: $10.50
AUTO-COMPLETE ADDRESS
Price you will be charged: $0.0031 / Search Result and $0.0055 Result Selection
$10 will give you about 3225 Search Results or 1,815 Result Selections
FUNNEL AI
Price you will be charged: $ 1.0395 / FunnelAI
$10 will give you about 10/FunnelAI
WORKFLOW EXTERNAL AI MODELS
Price you will be charged: $ 0.0315/ GPT 4 and 4o execution
$10 will give you about 317.46 GPT 4 and 4o executions
WHATSAPP USAGE
Price you will be charged: $ 0.0777/ WhatsApp Usage
$10 will give you about 130 / WhatsApp Usage
Review AI
Price you will be charged: $ 0.084/ review response
$10 will give you about 120 review responses
*Rates are subject to change as third party rates change.
*Rates may differ as per region and number type. Calculations shown as per Twilio rates for the U.S, please check the support doc/Twilio for more details.
If you have questions about this please email our support team using the contact form below to help get you taken care of!
Question 5: How do I log into the CRM?
To log into the CRM go here: Greatness Gained CRM
Question 6: Want to import a snapshot or transfer an account?
If you want to Import a snapshot or Transfer to or from our CRM go to this page and provide information for our CRM Support team to be able to assist you quicker with this: CRM Snapshot Imports & Transfers Support
Question 7: Need A2P or phone verification support?
Have you reviewed the A2P Knowledgebase? If you need support regarding your A2P registration go to our A2P Support Page Here: A2P Support Portal
Question 8: Why is my account paused?
There could be a technical issue, billing issue, or subscription issue with your account. Contact us using the form below so our support team can assist you with this issue.
Question 9: Want to interview or collab with Jack?
Jack receives many requests per month for collaboration proposals, speaking gig proposals, and interview inquiries. Please be sure to be as specific as possible when you use the contact form below to reach out to Jack for this purpose and he will respond regarding your inquiry or proposal.
Question 10: What are the differences between the Monthly and Annual Subscription?
With the annual subscription you save money throughout the course of the year and only pay once for a year of access rather than paying every month. Annual subscribers also get perks and extras such as early access to new tools, resources, software, and training. They also get access to exclusive polls for being able to help influence decisions for our roadmap as we continue to work on providing new or improved tools, training, resources and software to our subscribers.
Contact Us!
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